Last updated: October 18, 2026
Ayvo™ (“we,” “us,” or “our”) operates https://ayvo.us (the “Website”). We respect your privacy and are committed to protecting your personal information when you visit our Website, place an order, or contact us.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
Depending on how you interact with our Website, we may collect the following categories of information:
Contact information: Your name, email address, telephone number, billing address, and shipping address.
Order information: Products purchased, order details, payment status, delivery information, and transaction-related records.
Payment information: Payments are processed through third-party payment providers. We generally receive transaction details and payment status rather than full payment card details.
Device and usage information: Your IP address, browser type, device information, time zone, pages viewed, and interactions with our Website.
Customer support information: Information you provide when contacting us about an order, return, refund, or other inquiry.
Marketing preferences: Your preferences for receiving promotional emails and other marketing communications.
We may use your personal information to:
Process, fulfill, and deliver your orders.
Process payments, returns, refunds, and exchanges.
Provide order confirmations and shipping updates.
Respond to customer support requests.
Maintain, operate, and improve our Website and shopping experience.
Detect, investigate, and prevent fraud, security incidents, and unauthorized transactions.
Send marketing communications where permitted by law and in accordance with your preferences.
Comply with legal obligations and enforce our policies.
Our Website may use cookies, pixels, and similar technologies to keep the store functioning, remember preferences, understand website traffic, and support advertising or marketing activities.
Some cookies are necessary for essential store functions, such as shopping carts and checkout. Other cookies may depend on your consent or applicable legal requirements.
You can manage cookies through your browser settings and, where available, our cookie preference tool. Disabling certain cookies may affect some Website features.
We may share personal information with trusted third parties when necessary to operate our business, including:
Shopify: Our ecommerce platform and related store services.
Payment providers: To securely process payments and refunds.
Shipping and fulfillment providers: To deliver orders and manage shipments.
Technology and analytics providers: To maintain the Website, measure performance, and understand customer interactions.
Marketing providers: To deliver communications or advertising where permitted.
Professional advisers and authorities: When necessary for legal, regulatory, security, or fraud-prevention purposes.
We do not sell your personal information for money. Certain advertising or analytics activities may qualify as “sharing” or “selling” under some privacy laws. Where applicable, you may have the right to opt out of those activities.
We do not authorize third parties receiving personal information to use it for purposes prohibited by applicable law.
Our store is hosted on Shopify, which provides the ecommerce platform that enables us to sell our products and process customer transactions.
Shopify and its service providers may process personal information to provide and improve their services, protect transactions, and support store functionality.
For more information about Shopify's privacy practices, please visit Shopify's official privacy information at https://www.shopify.com/legal/privacy.
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and financial records, resolve disputes, prevent fraud, and comply with legal obligations.
Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we take reasonable steps to delete it or otherwise handle it in accordance with applicable law.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request a copy of your information in a portable format.
Opt out of certain targeted advertising, data sharing, or sales of personal information.
Withdraw consent where processing is based on consent.
Object to or restrict certain types of processing.
Appeal a privacy-rights decision where applicable.
To submit a privacy request, email support@ayvo.us. We may need to verify your identity before processing your request.
We will respond within the time required by applicable law. Some information may need to be retained where legally permitted or required.
If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you product news, special offers, and updates.
You can unsubscribe at any time by using the unsubscribe link in a marketing email or by contacting us at support@ayvo.us.
Even if you opt out of marketing, we may still send essential transactional messages, such as order confirmations and important service updates.
Your information may be processed or stored in countries other than the country where you live, depending on where Shopify and our service providers operate.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
Our Website is not intended to knowingly collect personal information directly from children where parental consent is required by law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, or legal obligations.
Any changes will be posted on this page with an updated “Last updated” date. Where required by law, we will provide additional notice or obtain consent.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Brand: Ayvo™
Website: https://ayvo.us
Email: support@ayvo.us